Roland DG Australia Announces New Roland DG Connect App

27 July 2021

Roland DG Australia, a leading manufacturer of wide format inkjet printers and 3D devices, today launched Roland DG Connect, an app that allows users to gain a detailed understanding of their overall print operations and access essential data for keeping their devices running at their optimum performance. Free to new and existing Roland DG owners, the new app is currently available for use with all TrueVIS™ series printers and printer cutters.

Roland DG Connect provides instant access to key performance data, and allows the user to monitor device activity and increase print production efficiency. The app features an easy-to-understand colour-coded dashboard that provides an instant view of statistics like ink usage per cartridge, while also showing a printing volume timeline for periods of up to 30 days. Additionally, it displays crucial information for optimising the health of your printer, such as print head manual cleaning frequency, wiper life status, and levels of liquid waste – data that helps keep your printer running in top condition, minimising downtime and maintenance. In addition, Roland DG Connect provides instant alerts that help you avoid any costly productivity issues, as well as notifications that let you know when firmware updates are needed or if inks are in need of replenishment. Colour-coded views make it simple to monitor ink consumption per cartridge, so you can effectively plan your ink usage and budget. 

Users will also appreciate the helpful reporting and accessibility information the Roland DG Connect App offers. A built-in Job Log lets you review up to 30 days of print production on one or more connected devices, while an Error Log delivers machine alerts, including instant notifications on "feed motor errors" or "print finish activity." 

Other Roland DG Connect features include easy access to product documentation, user guides, and support materials for Roland DG printers, plus a function that allows users to instantly view their device warranties and expiration dates for added peace of mind. 

"At Roland DG Australia, we want to ensure that our customers not only have the highest quality printers available for their specific needs, but also cutting-edge tools that maximise performance and extend the life of their machines," said Greg Stone, Product and Marketing Manager at Roland DG Australia. "The new Roland DG Connect App allows Roland DG end users to monitor their printers in real time, keep them operating at the highest level, and take their production with them wherever they go." 

Greg also points out that the Roland DG Connect App is dynamic and will grow more robust over time. "We will be enhancing the app continuously, incorporating additional features and functionality that will make life increasingly easier for users," he added. 

TrueVIS owners can get started with Roland DG Connect by first registering online at the Roland DG Connect page, and then downloading the app, at the following link: https://www.rolanddg.com.au/products/software/roland-dg-connect-app